
At 3 Bears Cottage, we believe that the foundation of a high-performing team lies in the holistic wellbeing of our staff. Our approach emphasises creating a nurturing environment where educators feel valued, supported, and empowered to thrive both personally and professionally.
Central to our services philosophy is the concept of holistic wellbeing. We recognise that true health encompasses physical, mental, emotional, and social aspects. Our comprehensive programs support our educators through fitness initiatives, mental health resources, and opportunities for social connections. This multifaceted approach fosters a culture of continuous growth, allowing our staff to pursue professional development and personal enrichment.
Work-life balance is another key element of our philosophy. Our flexible work policies enable educators to manage their responsibilities effectively, enhancing job satisfaction and contributing to a positive workplace culture. Regular recognition and appreciation of staff achievements further motivate our team, reinforcing their commitment to our shared mission.
Our team structure plays a vital role in facilitating effective communication and collaboration. Each room team operates independently, focusing on specific age groups—0-2 years, 2-3 years, and 3-5 years. This divisional structure promotes operational efficiency, allowing educators with shared expertise to work closely together and strengthen relationships with families and children. Additionally, our project-based functional team structure encourages innovation by grouping educators based on interests and specialties, leading to successful initiatives like our Turtle Rehabilitation Program and the Coffs Harbour Eisteddfod performance.
Recruitment is also a priority for us. We recognise that attracting and retaining top talent hinges on cultivating a positive work environment. Our recruitment process includes accurate job descriptions, paid trials for applicants, and constructive feedback for those not selected. We actively seek diverse candidates and adhere to child-safe recruitment practices, ensuring we hire individuals who align with our values.
Our induction process is designed to help new employees integrate smoothly into our community. Spanning three weeks, this structured program ensures that new hires have the essential information and support they need to feel confident in their roles.
Training and development are integral to our culture. We believe in continuous improvement and have implemented personality assessments to create compatible teams. This approach helps us understand staff dynamics and fosters a positive workplace culture, enabling educators to work effectively together.
The motivation of our team is evident through observable behaviors and outcomes. Staff actively participate in meetings, contribute ideas, and take the initiative to lead projects, showcasing their commitment to our organisation’s goals. High performance, low absenteeism, and positive feedback from families and peers further affirm the dedication of our team.
Recently, we hosted a rejuvenating retreat for our staff, which was a highlight of our commitment to wellbeing. The retreat took place just 40 minutes west of Coffs Harbour at the Lodge in Bellingen and included a range of activities aimed at fostering relaxation and connection. Attendees enjoyed nutritionally prepared meals, cooking classes, art therapy, Pilates sessions, and opportunities for massages. This retreat not only provided a much-needed break but also strengthened the bonds among our team members, allowing them to recharge and return to their roles with renewed energy and enthusiasm.
In terms of career progression, we offer various pathways for advancement. Opportunities include mentorship roles, traineeships, upskilling to higher qualifications, and leadership positions such as Educational Leader or Director. We support staff in their professional journeys, encouraging them to grow within our organisation.
Reflecting on our achievements over the past year, we have prioritised customer satisfaction, service capacity, and staff retention. Our commitment to wellbeing is embodied in our innovative Employee Assistance Program (EAP), which addresses mental health needs and provides access to professional support services. We also foster team bonding through activities like scavenger hunts and our recent retreat, promoting strong connections among our staff.
Finally, we recognise the importance of nutrition and wellness in the workplace. By incorporating food perks into our culture, we enhance employee satisfaction and productivity. Healthy snacks and meals are provided regularly, contributing to a positive work environment where staff feel energised and valued.
At 3 Bears Cottage, we understand that a motivated, happy team is essential for providing enriching experiences for children and families. As we continue to grow and adapt, our commitment to nurturing our educators remains steadfast, ensuring they have the resources and support needed to excel in their roles and make a lasting impact on the lives of those we serve.